Professional Services · Sydney accounting firm
Capability, Capacity, and Growth
25%
Productivity increase
$200,000
Saved annually
$620,000
Additional first-year revenue
A Sydney firm navigating rapid growth, a tight talent market, and the challenge of maintaining quality at scale.
The situation
ABC Firm had grown quickly, faster than they had anticipated. Based in Sydney, the firm served a wide mix of clients, from small businesses to non-profits and individuals, across tax preparation, bookkeeping, and financial planning. They did good work, had loyal clients, and a team doing their best.
The problem was finding enough qualified people to keep up with demand. The local talent market was not delivering, and every month of vacancy was another month of pressure on the people already there.
What we did
After researching their options, ABC Firm came to Acctec. We placed a fractional finance department team who could take on a meaningful share of the firm’s workload.
The integration was deliberate and straightforward. Acctec handled the sourcing of the team, including preparation in Australian accounting and taxation. The firm’s own people managed client relationships, reviewed work, and gave direction, with the Acctec team handling the execution. Fees were structured on a fixed basis, agreed before the partnership started, based on the skills required, the volume of work, and the complexity involved.
What changed
- Productivity increased by 25%, with tasks completed on time and to a higher standard.
- The firm saved $200,000 annually compared with hiring additional in-house staff.
- Client satisfaction, retention, and referral rates all improved.
- The firm brought on 25% more clients in the first year, generating them an additional $620,000 in revenue.
- Employee satisfaction increased by 56% and reported work-life balance improved by 61%.
- The firm increased their engagement with Acctec over time to have additional transactional finance staff supporting them.
What started as a solution to a staffing problem became a core part of how the business operates.
The Acctec perspective
The accounting and finance talent shortage is not a short-term problem. Firms that find a reliable way to extend their capability and capacity, without compromising on quality or client experience, are the ones building something sustainable.
With Acctec, ABC Firm co-built a model that supports their next phase of growth. We’re proud to be part of it.
If your finance function needs more capability, insight, efficiency, or capacity, let’s talk.
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